7	Troubleshooting

 Introduction

This chapter gives basic information for checking on bugs you have identified 
in NSCA Mosaic as well as informing the developers about unreported bugs. If 
the bug has been reported, there may be a workaround noted online. 

Bugs

Already Reported Bugs

Before sending in a bug report, you should check to see if it has already been 
reported. If it has, you need not send in another report. Check bug reports from 
previous versions in addition to the current release.

Open the URL below by selecting Open URL... from the File menu:

http://www.ncsa.uiuc.edu/SDG/Mosaic/Software/XMosaic/help-on-version-2.6.html#bugs

Bug Reports

Report any bugs by sending electronic mail to mosaic-x@ncsa.uiuc.edu or writ-
ing to the following address:

Software Development Group, NCSA

NCSA Mosaic for X Window System

605 East Springfield Avenue

Champaign, IL 61820-5518

Getting Help

Online Help

Additional documentation is available under the Help menu. All items on the 
Help menu open a new NCSA Mosaic window.

	About...	gives general information about Mosaic; includes hyperlinks to 
helpful documents (by platform)

	Manual...	hyperlinks to numerous online resources, including this guide

	On Version...	Lists new features of the current version of NCSA Mosaic as 
well as fixes and new features of previous versions. Start here 
if you think you have discovered a bugÑit might have been 
reported already.

	On Window...	lists the hotkeys and how to select text

	On FAQ...	lists several categories of FAQs including Òalready asked ques-
tionsÓ

	On HTML...	A BeginnerÕs Guide to HTML 

	On URLs...	A BeginnerÕs Guide to URLs, an overview of Uniform Resource 
Locators

	Mail Developers...	quick way to send electronic mail to the NCSA Mosaic for X 
Window System development team

Technical Support via Email

If you are connected to the Internet, you can email NCSA Mosaic for X Window 
System-related questions to mosaic-x@ncsa.uiuc.edu.